Gauriganj, Amethi (U.P.)|Reg. No. RME2342511
Patient & Attendant Handbook

Patient Guide & Hospital Information

We want your experience at NEW MAX CARE HOSPITAL to be as smooth, transparent, and comforting as possible. Here is everything you need to know about OPD timings, admissions, documents, and visiting guidelines.

OPD: 9:30 AM – 2:00 PM | 4:30 PM – 7:30 PMEmergency & NICU: Open 24 Hours Daily
Outpatient Clinic

OPD Consultation Schedule & Patient Journey

Simple 4-step outpatient care flow designed to minimize waiting times.

Daily Doctor Schedule

Regular OPD Timings

Morning: 9:30 AM – 2:00 PM
Evening: 4:30 PM – 7:30 PM
Days: Monday to Sunday (Open All 7 Days)

Emergency Arrivals

Patients presenting with acute abdominal pain, injury, active labor, or respiratory distress do not wait for regular OPD—they are admitted immediately via Casualty 24/7.

01

Registration & Token

Visit the ground-floor reception desk to create your patient file and receive your sequential OPD consultation slip.

02

Vitals Check

Our nursing staff records baseline health indicators including blood pressure, pulse, body temperature, and weight.

03

Doctor Consultation

Discuss symptoms thoroughly with Dr. K. N. Singh (General Physician) or our consultant specialists in private, dignified examination rooms.

04

Diagnostics & Pharmacy

If investigations are prescribed, proceed to our on-campus lab or X-ray unit, then collect authentic medicines at our 24/7 medical store.

Reception & Patient Helpdesk at NEW MAX CARE HOSPITAL
Step 1: Registration

Hospital Reception & Helpdesk

Start your visit at our welcoming front desk for quick OPD slip generation, appointment booking, and guidance.

OPD Waiting Lounge and Consultation Cabins at NEW MAX CARE HOSPITAL
Step 2: Waiting Lounge

OPD Waiting Lounge & Hall

Orderly seating area with clear cabin markings (OPD-1, OPD-2) and directional signs for consultation and pharmacy.

Doctor Consultation with Patient at NEW MAX CARE HOSPITAL
Step 3: Consultation

Doctor Examination & Care

Consult with Dr. K. N. Singh (General Physician) or on-duty specialists for dedicated clinical diagnosis and prescription.

Inpatient Admission

Planned & Emergency Hospital Admission

What families should know before and during patient hospital stays.

When a doctor recommends hospital admission for surgical intervention, delivery, or medical stabilization, our admission desk assists with room allocation, consent explanations, and clear billing estimates.

Documents to Present at the Admission Counter:

Government Photo Identification (Aadhaar Card, Voter ID, or Driving License)
Past medical records, previous prescriptions, and ongoing medication lists
Recent ultrasound reports, blood tests, or diagnostic imaging films
Contact details of primary and secondary emergency family attendants

What to Pack for Admission

  • •Comfortable front-opening clothing and non-slip slippers
  • •Personal toiletries (soap, toothbrush, comb, small towel)
  • •For Maternity: clean baby wraps, receiving blankets, and baby clothes
  • •Ongoing chronic medications (inform nursing staff immediately upon admission)
Please avoid bringing excessive gold jewelry or large cash amounts into patient rooms.
Visiting Policies

Visitor Guidelines for Patient Healing

Helping maintain quiet, clean, and hygienic recovery spaces for all admitted patients.

1

Designated Visiting Windows

To allow patients adequate rest and uninterrupted nursing care, visitors are requested to visit during morning and evening visiting hours.

2

One Attendant with Patient

One dedicated family attendant is permitted to stay with admitted patients in general wards and private recovery rooms.

3

Strict Nursery / NICU Restrictions

Only biological parents are allowed inside the NICU. Visitors must wash hands and remove street footwear to protect vulnerable newborns.

4

Silence & Hygiene in Corridors

Please keep mobile phones on silent mode in inpatient corridors, and refrain from speaking loudly in surgical recovery bays.

Ethics & Respect

Our Patient Rights Commitment

Every individual entering NEW MAX CARE HOSPITAL is treated with dignity, honesty, and professional confidentiality.

Informed Consent

Surgeons explain all procedure steps, risks, benefits, and anesthesia options in clear, understandable language before proceeding.

Transparent Billing

Itemized computerized receipts for hospital charges, surgery fees, diagnostic tests, and pharmacy medications.

Dignity & Privacy

Strict privacy curtains during physical examinations, respectful communication, and patient medical confidentiality.

Patient Admission & Visiting FAQs

Frequently asked questions about tokens, attendant policies, and discharge formalities.

While advance phone inquiry at 8953953659 helps ensure prompt token scheduling, walk-in patients are always welcomed during regular OPD hours (Morning: 9:30 AM – 2:00 PM, Evening: 4:30 PM – 7:30 PM).

24 Hours Emergency, NICU & Medical Store Available

Have Questions About Admission or Timings?

Call our hospital reception desk anytime for guidance on OPD token availability, room bookings, or emergency procedures.

Direct Phone

8953953659

Click to call immediately

OPD Timings

9:30 AM – 2:00 PM
4:30 PM – 7:30 PM

Open 7 days a week

Hospital Location

Amethi Road, Near District Hospital

Gauriganj, Amethi (U.P.)

OPD
IPD
Diagnostics
Pharmacy